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FAQs

Are these official replicas?
Absolutely! Skelton Crew Studio LLC is proud to be the exclusive home of 1:1 prop replicas for "Locke & Key" and "Killogy," both published by IDW Publishing, "CHEW," published by Image, "Mouse Guard," published by Archaia, Mike Mignola's "Hellboy" and "B.P.R.D.," published by Dark Horse and "The Squidder," published by 44FLOOD. We also have a partnership with "The Stuff of Legend," published by Th3rd World Studios.

We're lucky, lucky people.

How do exclusives work?
Exclusives debut at whatever show they’re exclusive to, like the L&K Echo Key at 2010 BangPop! Any product left after the con will go on sale here the following Monday, first come, first served.

For Locke & Key, what does Legacy Edition mean?
Legacy Edition simply means that the key will not be a limited edition. It doesn't mean that it is the key's second appearance. Some keys will be Legacy Editions right out of the gate.

Can you get my (blank) signed by the writer or artist?
Sorry. With the exception of special offers during pre-order windows, that’s not possible. Most of the creators we work with keep active con schedules and we definitely recommend trying to meet them in person — they're all crazy talented and amazingly nice guys to boot.

Do I have to use Pay Pal or a credit card?
You don’t. If you’d rather pay by money order, add everything to your cart, get a shipping and tax tally (applicable to Maine residents) and send your order to: Skelton Crew Studio LLC, P.O. Box 105, Litchfield, Maine 04350

Are you planning to make the (insert your favorite prop here)?
Maybe. We’re open to fan ideas, so don’t be shy, drop a note! If there’s enough demand, almost anything is possible for a run. Maybe even the Giant Key.

Do you ship internationally?
Absolutely. International orders ship U.S.P.S. First Class, which is much less expensive but does not come with a tracking number. If you'd like your order order to ship U.S.P.S. Priority or International Express, please contact us within an hour of placing your order and we'll invoice you for the additional charges. Unless you request and pay for insurance, we can't be held responsible for lost or damaged packages. If you are having delivery issues, please let us know. Orders may be subject to additional customs fees in your home country. Sorry, we're not able to alter an item's value or mark the package as a gift.

I've pre-ordered a (blank), where is it? Or, where's the rest of my order?

Pre-ordered products are marked with the approximate ship date in the website description. If you ordered several items and only one was a pre-order, the entire order won't ship until the pre-order is ready. If you'd like to receive the other items sooner, please make that a separate order. Thanks.

Can I get a refund on my pre-order item?

Sorry, no. We use pre-order figures to steer the size of our initial runs so unfortunately, we aren't able to refund a pre-order. The only exception is if we're more than two months late in our expected ship date.

What cons will you be at?

In 2015, we plan to hit Boston Comic Con in August and the New Jersey Comic Expo in November. We'll post more details as we have them.

Where can I see more of your work?
For gallery pieces, works in progress and a bit about Israel, the studio and the Crew, visit www.skeltoncrewstudio.com